The COVID-19 business interruption test case in Australia, initiated by the Australian Financial Complaints Authority (AFCA) and the Insurance Council of Australia (ICA) recently concluded. What does this mean for those with Business Interruption cover?
Professional Indemnity (PI) insurance is different to most other insurances. PI is a 'claims-made' policy, meaning it only provides cover for claims when the policy is in force. The policy holder cannot lodge a claim on PI insurance that has expired.
No matter how good a physiotherapy practitioner you may be, things can go wrong. In the event that they do and you need to make a professional indemnity or medical malpractice claim, good patient records are crucial to the defence and timely resolution of the matter.
