17% reduction in Workers Compensation premiums

Workers Comp Case Study


Client profile

Our client is a labour hire business for the disability sector, and they have 1,500 employees.

The challenge

Our client engaged Insurance House to manage their workers compensation program in May 2016. Their Workers Compensation premiums were increasing, and our client had no mechanisms in place to understand why this was happening.

The Insurance House solution

Insurance House responded efficiently to our clients’ needs resolving the majority of long-term claims and managing injuries from the time of incident.

Insurance House also prepared quarterly reports to inform and educate management around the performance of their workers compensation program. These reports focussed on:

  • Premium analysis
  • Claims trends
  • Injury trends
  • Claims cost analysis

In conjunction with the client, Insurance House implemented divisional performance tracking to monitor managers and their team’s performance against key indicators whilst improving engagement and accountability.

The Workers Compensation team also conducted an education session with the Board that drove Board engagement, and further understanding of premium drivers.

Measurable benefits to our client

  • Reduction in the number of open claims
  • Reduction in claims costs
  • Continual trend in the reduction of claims costs since Insurance House’s appointment in 2016
  • 17% reduction in Workers Compensation premium for the 19/20 policy year (in comparison to previous policy year)
  • Increased level of staff engagement and improved attitude to workplace safety

Ongoing trend forecasting has predicted further premium reductions in years to come.

If you would like to discuss how the Insurance House Workers Compensation team can help your organisation improve its Workers Compensation outcomes, please contact

VIC: Mark Farrugia, Head of Workers Compensation,

mark.farrugia@ihgroup.com.au   p:  03 9235 5252   m:  0437 917 315

NSW: Iain Lumsden, NSW Workers Compensation Manager

iain.lumsden@ihgroup.com.au     p:  02 8913 9115   m:  0427 510 381

Insurance House Workers Compensation benefits

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email ih@ihgroup.com.au

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