Our story

Driven by our values; care, leadership, imagination and professionalism, Insurance House Group, like many organisations today, is continually evolving and working towards becoming a diverse and socially responsible organisation.



A workplace focused on positivity and wellbeing

Insurance House recognises the importance of creating a positive and healthy workplace. That’s why we established the Insurance House People and & Wellbeing division. This provides our people with access to a suite of health and wellbeing programs focused on physical, mental, financial and spiritual health. Not limited to their professional success, it is our goal to see our employees thrive in all aspects of life.

Teaming up with Sport and Life Training (SALT), a not-for-profit organisation, has helped Insurance House deliver on-going health promotion and training programs within the organisation. SALT’s vision is to ‘transform Australian culture through sport’. Learn more about the outstanding work provided by the SALT team here.



Free 3D Hands

At Insurance House we believe it's vitally important to give back and support our local communities and others in need. This is why we actively support several charities and organisations. One of the charities that we're excited to formally support is Free 3D Hands. This charity is the brainchild of Matt Bowtell, a deeply caring and socially conscious biomechanical engineer. Matt is a recipient of the Australian of the Year award and has appeared on Channel 10’s The Project. Matt and his team design and 3D print assistive devices for those who are differently limbed, and provide these devices for free to those in need. He also makes many of his designs available via Open Source.



Fundraising & Community

Insurance House is passionate about supporting groups within our local communities, and charities close to our hearts through fundraising, sponsorship and volunteering. In 2016 we launched the IH Care Project, a company-wide initiative that sees the organisation match every dollar a staff member raises for charities of their choice (up to $50,000 p.a). This means that the total charitable contribution by staff and the organisation can reach up to $100,000 in any one year.

Read our recent blog post: Insurance House raises hands for Free3D Hands



Born on the banks of the mighty Murray River.

From small beginnings in regional Victoria, Insurance House has grown from a humble rural Victorian broking firm to become one of Australia’s leading privately-owned insurance brokerages.

Our story starts in 1983 Echuca, a Victorian town on the banks of the Murray River. Echuca was born of enterprising spirit, where the dream of a single small punt to ferry both people and goods across the Murray grew, in a few short decades, into an industrial epicentre and home of Australia’s largest inland port.

Although the time of steam-driven paddleboats is now long past. There are enduring themes of hard work, community and an ingrained entrepreneurial spirit that have taken us from a single office in Anstruther Street, Echuca that employed a modest number of staff to a network of 13 offices and a national network of Authorised Partners. Today we employ over 200 people from industry specialists to support staff.

Regardless of our size or how strong we are in numbers; we have not changed who we are. That genuine, hardworking rural spirit of 1983 lives on in us today. We remain firmly committed to supporting regional communities, small business owners and everyday Australians with their insurance and risk mitigation needs.


Read our blogs to hear firsthand from our clients as to why they choose Insurance House.
Client stories: Being there when it matters

Contact a friendly member of the Insurance House team today to learn more about how we can help you.