Home Services Insurance House Assist

Insurance House Assist

An exciting new Home and Roadside Assist service exclusively available to clients of Insurance House, providing huge value at amazingly discounted prices!

So how does the Insurance House Assist program work?

  • Exclusive roadside and home assist service included with your home or car insurance (at renewal of your insurance).
  • For businesses and private individuals, it's a reward for your loyalty.
  • An incredible "value add" offer unmatched by any other insurance broker in Australia.
  • Emergency cover for when you need us most - 24 hours a day, 7 days a week.


  • Some items in the program are free to our policy holders whilst others are offered at hugely discounted prices. 
  • Includes a range of Life, Travel and Property Sum Insured Services.
  • Backed by the worldwide resources of Allianz, one of the world's largest insurance companies.
  • To use Insurance House Assist simply call the provided 1300 emergency hotline number 24 hours per day 365 days of the year and our nationwide network will be there to assist you.
  • See the full summary of benefits in the table below.

 An amazing range of benefits for our loyal Insurance House customers

BENEFIT
DESCRIPTION
COST

ROADSIDE ASSIST

  • Emergency telephone assist
  • Roadside Assistance
  • Flat/faulty Batteries
  • Emergency Fuel delivery
  • Flat tyres
  • General roadside assistance
  • Emergency vehicle access
  • Towing/Transportation
  • Accident Coordination
  • Emergency message relay
  • Contribution to taxi fare ($50).
  • Small but heavily discounted cost.
  • Eliminates the need for RACV, NRMA or RACQ fees.

HOME ASSIST

  • 1300 number emergency assist number – we organise reputable tradesmen to assist you.
  • Damaged Roof or Guttering
  • Blocked toilet, drain or pipes
  • Burst tap or showerhead
  • Burst pipe
  • Broken or burst hot water system
  • Gas leak
  • Broken or damaged heating/cooling system
  • Blackout or power failure
  • Broken door or window
  • Locked out of house
  • Heavily discounted for Insurance House policy holders.
  • One number emergency referral service.
  • N.B.  Costs of repairs etc paid by the insurer or policy holder.

PROPERTY SUM INSURED SERVICES

  • Approximation of building value (commercial or domestic)
  • Approximation of personal contents sum insured
  • Arrange professional valuation services for you at your cost
  • Free

TRAVEL INSURANCE

  • Personal travel policies arranged
  • Priority Claim Services
  • Heavily discounted cost

SECURITY SERVICES

  • Secure Sentinel
  • Data Dots


  • Discounted costs

MULTI POLICY DISCOUNTS

  • Higher discount with the larger number of policies you have with us.
  • Free

NEWSLETTERS

  • Quarterly newsletters
  • Free

YOUR OWN DEDICATED PERSONAL ACCOUNT MANAGER

  • No strangers looking after your needs, but instead skilled and qualified insurance account managers who are interested in you!
  • Free

FREE AUDIT OF YOUR LIFE INSURANCES

  • All your insurances can be done under the one roof.
  • How long is it since you saw your life insurance agent?
  • Free

How do you join Insurance House Assist?

Simply contact our Retail Team or your Account Manager who will do the rest for you. You'll be offered the chance to come into the Insurance House Assist program when your next policy comes up for renewal.

Wish to speak to someone?

Just Call 1300 305 834